Information Technology Services

About IT

The City of Calistoga’s Information Technology Services team ensures that City systems, data, and digital services remain secure, accessible, and reliable. Through a managed services partnership with SDI Presence, we provide professional expertise and responsive support to all City departments.

What We Support

• City Systems & Network Security
  Protecting City data and systems with modern cybersecurity tools.

• Online Services
  Supporting platforms such as online bill pay, permitting, and service requests.

• Digital Communication
  Maintaining City email, public meeting technology, and online engagement tools.

• Business Applications
  Supporting essential software for Finance, Utility Billing, Parks & Recreation, Fairgrounds, and more.

• Website & Accessibility
  Ensuring the City’s website is easy to navigate, mobile-friendly, and ADA-compliant.

Current IT Projects

• Tyler ERP Pro Implementation
  Enterprise Resource Planning software implementation to streamline financial and operational processes.

• Microsoft Teams Calling Transition
  Moving to Teams-based calling citywide to improve communication and reduce reliance on traditional phone systems.

• SharePoint Migration
  Transitioning to SharePoint systems for document management and collaboration, reducing reliance on servers.

• EOC Modernization
  Upgrading the Emergency Operations Center with new technology and infrastructure to support disaster response.

• Computer Replacement Program
  Modernizing the City’s desktop and laptop fleet to ensure reliable and efficient hardware for staff.